These general terms & conditions, disclaimer and privacy policy apply to all those visiting Consumers Association of India's website.

Disclaimer:

Please note that Consumers Association of India will not take up any issues with the statutory bodies. Our response will be restricted to legal advice and guidance only.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or  arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Consumers Association of India. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

We do not give guarantee that your consumer complaint will be resolved. However, we provide expert, independent and impartial guidance to consumers and have been able to resolve over 90% of complaints registered with us through alternate dispute resolution methods.

General conditions:

We aim to ensure that all the information provided on our website is accurate and up to date. We also aim to ensure our website is always available, but there may be times when, due to technical reasons beyond our control, it may not be. We will try and keep any period when our website is unavailable to a minimum.

Before making any important financial, legal or medical decision based on information or advice provided in our website, please consult a qualified professional adviser who can provide specific advice based on your individual situation.

Please ensure any content you print, copy or download from our website is for your personal use only. If you wish to use any CAI ratings, reports, articles, publications or equivalent materials in whole or in part, you must obtain our written permission before doing so. Failure to seek permission will be dealt with severely.

Our website does not endorse or favour any specific commercial product or service. Any links to third party website does not imply our endorsement. Use your own judgment to decide whether the information or service on that website is suitable for your needs. The linked websites are regularly reviewed but we are not responsible for their content and cannot take responsibility that they will work all the time.

Given the nature of our websites and the wide range of information and services we provide, it's possible that every now and again things may not go as planned. If we make a mistake, rest assured we will do our best to put things right as soon as possible.

Unfortunately, we will not be able to compensate you for any loss you may suffer as a result of:

• • any mistake we make with the content on our websites;
• • any parts of our websites being unavailable or inaccessible;
• • your use of any organization's website that you can access from our website (including any purchase from that organization and any use they make of the personal data you provide to them);
• • downloading of any material from our website.

Privacy Policy

We take the security of personal information collected from you very seriously. In order to understand how our visitors use our website and to provide a high level of service, we collect your personal information. We will always act reasonably and in accordance with our privacy policy, which is:

CAI will not sell, rent, share or distribute your email address and subscription details to any third party, unless legally required to.
CAI will not send you additional email of any kind, apart from what you have subscribed to.

User ID and password:

Each visitor who registers to use this service has a user name and password. After registration each visitor will be known as member of CAI and the member may choose his or her own user name and password. Passwords are the private property of the member and for security and privacy reasons; we do not give out passwords to anyone.

About Links:

This website contains links to other sites. Please note that CAI is not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of websites that collect personally identifiable information.

Virus Protection:

We will take all efforts to test our website during production however we advise you to run your own anti-virus program as we will not accept any liability for damage to your computer system or loss of date caused by using our website.

Termination

We reserve the right to cancel your subscription and delete personal details if you are found to abuse our service, which could include but is not limited to hacking, submission of obscenities, fraud or the spreading of computer viruses.

Delivery:

We deliver print copy of CAI Digest and Publication by post and/or courier. If you would prefer to get an online version, please contact us.